1. Initial Contact and Evaluation

After contacting Two Shovels for the first time, we will evaluate your project and return your call or email within two business days.

Due to overwhelming demand, Two Shovels cannot accommodate every request we receive. We carefully assess every inquiry and advise if our company can take on your project or if we may have to decline due to scope, budget or location.

2. In Person Consultation

If we are a good fit, a meeting will be scheduled to visit your property, discuss your goals and budget. 3D patio and landscape designs normally cost approximately $500. If Two Shovels installs the project, the design fee will be reimbursed upon completion of the job. Your project's design fee is calculated during this meeting.

3. Design Phase

Once a design contract has been signed and the design fee has been paid, the design phase begins.

Your project will be turned into an immersive digital 3D model. The 3D model paints a clear picture of what your landscape will look like once it's completed.

When you are ready to approve the designs, Two Shovels will prepare an itemized final construction proposal with detailed scope of work.

4. Contract and Deposit (Your job is on our calendar)

Upon deciding to proceed, we commence the process to formalize contracts, gather signatures and obtain a deposit. The deposit is roughly 10% of the cost of the project.

When the contract is signed, your project will be put on our calendar for the next available date or an agreed upon currently unbooked date.

5. Construction Begins

On or before the first day of construction, a payment of 40"% will be made (this will bring the total paid to 50%)

Sit back and relax. We take care of all the details during development and keep you informed on a need-to-know basis.

6. Completion of the job and final payment

When the job concludes, the project manager will walk through the job with you to ensure that it is satisfactorily completed.

At this point the remaining balance (minus the design fee) is due.

If some unnoticed problem comes up, reach out and we will contact you back within 1 business day and resolve the situation promptly.